Terms & Conditions

Ordering

      1. We require a copy of your re-sale permit and business license to open a wholesale account.
      2. To place an order, please call your sales representative or our Sales Office M-F 8:30 am - 5:30 pm, Pacific time. We also accept orders via e-mail, FAX, or on our website, www.primamarketinginc.com.
      3. Please advise if you require goods for a specific date/event.
      4. Back-orders under $50.00 remaining will be automatically cancelled.

Domestic Terms

      1. All orders must be pre-paid by check or credit card. We accept VISA, MasterCard, American Express and Discover Card.
      2. Minimum order is $200.00, subject to pre-authorization.
      3. "Rush" orders are charged $25.00 for priority service.
      4. There is a $25.00 handling fee for orders under minimum.

International Terms

      1. Minimum order is $1000.00 to addresses outside of the USA or Canada, subject to pre-authorization.
      2. Minimum orders shipping to a U.S. Freight Forwarder or Canada are $200.00.
      3. No Backorders.
      4. We accept payment by all major credit cards. Wire transfers must be arranged in advance with our office

Shipping

      1. We ship via UPS and FedEx. If you elect to have us ship with USPS, it is at your own risk. We require a signed Release of Responsibility in our file prior to sending goods via this method.
      2. All orders ship pre-paid FOB Chino, California. Shipping by container lot from our overseas factory requires prior authorization.
      3. Risk of damage or loss of product in transit is the buyer's responsibility. You must notify the carrier within 5 days to make a claim.

Returns & Damages

      1. Shortage or Factory defective merchandise must be reported to us within 7 days.
      2. Prior authorization is required prior to returning any merchandise.
      3. A 20% re-stocking fee will be charged on all pre-authorized returns for reasons other than damaged goods.

Prices

      1. Prices are subject to change without notice.
      2. We reserve the right to substitute items of similar and/or equal value unless your order specifically states "No Substitutions".
        Prima Marketing, Inc. is the owner of the brand names Prima, Prima Marketing, Inc. and e. No other party may use these brand names or logos without the express written consent of Prima Marketing, Inc.

Product Variations

The Majority of Prima products and components are hand-made. Natural variations in colors, shades, sizes, and construction of stock items may vary accordingly and are to be expected. Prima reserves the right to change, correct, or improve goods without notice.

Prima Products are not toys and are intended for use by adults or children over 12 years of age.